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W:I'm sorry.I bought a ticket online,but I can't find a place to print out the information.M:There's no need to print it out.If you show me the information on your phone,that will beOK.W:The other problem is that I bought a ticket for the wrong departure time.I'm trying to changeit,but the woman at the ticket office doesn't speak English.I'm so confused.M:I'm sorry to hear about your trouble.If you'd like,I can help you talk to the ticket officestaff.W:That would be great.I've been so confused about organizing my ticket.M:What time would you like to leave and how many people are you traveling with?W:I'm still waiting for one of my friends to join me here,but I think she's running late.Thetrain we need to take is leaving in about 30 minutes.M:Miss,that is barely enough time.Do you urgently have to get to Tokyo?W:Not really.We just agreed to take that train.She'll be here soon.I'll tell her I'll wait for herat the ticket office.M:I understand.Now let's go talk to the lady at the ticket office.(Text 10)M:At the start of a new year,many people make a resolution.Someone hopes to loseweight,and someone expects to make more money.Another common resolution for many peopleis to clean their homes from top to bottom.This usually involves not only cleaning,but organi-zing as well.If you clean house you make a place neat by removing dirt and anything not neededor wanted.That is how we "clean house"in a physical environment.But we also use this termanother way.When we get rid of bad things we don't want,like bad behavior,we can use theterm“clean house'”.For example,in politics bad news often causes people to clean house.And officials within acorrupt government may need to clean house.In fact,it is amazing how quickly government offi-cials want to clean house when something wrong causes the public feelings of anger.In a business,you can clean house on inefficient practices-ways of doing business that costtoo much money.In an organization,you can clean house on policies that just don't work.Lead-ers of a company can clean house by firing employees who do poor work.试题答案1~5 CABAC 6~10 CBABC 11~15 BABCA 16~20 CABAC72天机诠解（新高考）】